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Privacy Policy

Effective date: August 3, 2026. Last updated: August 3, 2026

This Privacy Policy explains how Nexiby LLC ("Nexiby," "we," "us," or "our"), the company behind Webwatchly ("Webwatchly," the "Service"), collects, uses, shares, and protects information when you use webwatchly.com and any other websites or services that link to this Policy. We are committed to handling your information responsibly and giving you meaningful control over it. If you have questions about this Policy, contact us at support@webwatchly.com.

1. Who we are

The Service is operated by Nexiby LLC, a limited liability company organized under the laws of Wyoming, United States. You can learn more about our parent company at nexiby.com. For questions about your privacy or this Policy, contact support@webwatchly.com.

2. Information we collect

We collect three categories of information: information you provide to us, information we collect automatically, and information from third-party services you connect.

2.1 Information you provide to us

Account information. When you create an account, we collect your name, email address, password (stored as a hash), and any other details you choose to add to your profile.

Billing information. If you purchase a paid plan, we collect billing details such as your billing name, address, and the last four digits of your payment card. Full payment card numbers are processed and stored by our third-party payment processor (see Section 6); we never store full card numbers on our systems.

Monitoring configuration. The websites and URLs you add to Webwatchly, your alert preferences, and your project settings.

Communications. When you email support, fill out a form, or otherwise communicate with us, we receive the contents of those messages and any attachments.

2.2 Information we collect automatically

Usage data. Pages you visit, features you use, the date and time of your activity, your browser, and the referring URL. This telemetry helps us operate and improve the Service.

Device and connection data. IP address, device type and operating system, browser type and version, language preference, and approximate location derived from your IP address.

Cookies and similar technologies. We use cookies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.

2.3 Website monitoring data

To provide the Service, Webwatchly collects and stores snapshots of the publicly available pages you choose to monitor, including:

  • Title tags and meta descriptions
  • H1 and H2 headings
  • Canonical tags and robots meta directives
  • HTTP status codes and redirects
  • Schema (JSON-LD) presence
  • Historical versions of these elements, so we can show you before-and-after comparisons

We only monitor the URLs you add. We do not access password-protected areas of any website, and monitoring data is only visible within your workspace.

2.4 Google Search Console data

If you choose to connect Google Search Console, we access performance data for your verified properties through Google's official API, including clicks, impressions, and average position. We use this data solely to detect performance drops, display metrics in your dashboard, and generate alerts and AI explanations for you.

Webwatchly's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can disconnect Google Search Console at any time from your account settings, which revokes our access. You can also revoke access from your Google Account permissions page.

3. How we use AI

Webwatchly uses AI to generate plain-English explanations of detected changes and performance drops. To do this, we may send relevant change metadata (for example, a detected title change or a drop in clicks) to a third-party AI provider acting as our subprocessor. AI is used only to interpret events we have already detected. It does not crawl, scrape, or independently access your website, and your data is not used to train third-party AI models.

4. How we use information

We use information to:

  • Create and manage your account and authenticate you when you log in
  • Deliver core functionality: page snapshots, change detection, severity classification, alerts, and Search Console performance monitoring
  • Generate AI explanations of detected changes and performance drops
  • Process payments and manage subscription upgrades and downgrades
  • Send transactional emails such as change alerts, account verifications, password resets, billing receipts, and important service notices
  • Respond to support requests and communicate with you about your account
  • Monitor for and prevent abuse, fraud, and other prohibited uses
  • Analyze how the Service is used so we can improve features, performance, and security
  • Send marketing and product-update emails, only if you have opted in or where permitted by law. You can unsubscribe at any time
  • Comply with legal obligations and enforce our Terms of Service

5. Legal bases for processing (EEA, UK, and Switzerland users)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we rely on the following legal bases under the GDPR or UK GDPR:

  • Performance of a contract, to provide the Service to you under our Terms of Service
  • Legitimate interests, to operate, secure, and improve the Service, prevent abuse and fraud, and communicate with you about your account
  • Consent, for non-essential cookies, marketing communications, the Google Search Console connection, and any processing where consent is required by law. You may withdraw consent at any time
  • Legal obligation, when we are required by law to retain or disclose information

6. How we share information

We do not sell your personal information, and we never sell or share Google Search Console data. We share information only as described below.

6.1 Service providers (subprocessors)

We use a small number of trusted third-party providers to operate the Service. They process information on our behalf, under contract, and only as instructed. Categories include:

  • Cloud infrastructure and hosting, for storing and serving the Service
  • Database and storage providers, for persisting your data and page snapshots
  • Payment processing, for handling subscription payments
  • Email delivery, for sending alerts and transactional emails
  • AI providers, for generating explanations of detected changes (see Section 3)
  • Analytics and error monitoring, for understanding usage and identifying bugs

A current list of subprocessors is available on request to support@webwatchly.com.

6.2 Legal and safety

We may disclose information when we believe in good faith that doing so is necessary to comply with a law, regulation, court order, or other legal process; enforce our Terms of Service; protect the rights, safety, or property of Nexiby, our users, or the public; or investigate fraud, abuse, or technical issues.

6.3 Business transfers

If Nexiby is involved in a merger, acquisition, financing, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will give you notice, and where required, choices, before your information becomes subject to a different privacy policy.

6.4 With your consent

We may share information for any other purpose disclosed to you and with your consent.

7. International data transfers

Nexiby is based in the United States, and we and our subprocessors may store and process information in the United States and other countries. When we transfer personal information from the EEA, UK, or Switzerland to a country that has not been deemed adequate, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (SCCs) and the UK Addendum, where applicable.

8. Data retention

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes such as billing, legal compliance, dispute resolution, and security. Specifically:

  • Account data, retained for as long as your account is active. After account deletion, we retain limited data for up to 90 days to handle disputes and recovery requests, then delete or de-identify it, subject to legal retention requirements such as tax records
  • Monitoring history and snapshots, retained according to your plan's history window (currently 14 days on Free, 90 days on Pro, and 12 months on Plus). Older snapshots are automatically deleted on a rolling basis
  • Google Search Console data, retained only while your connection is active and within your plan's history window. Disconnecting Search Console stops all further collection
  • Billing records, retained as required by tax and accounting law, typically 7 years in the United States
  • Backups, encrypted backups may persist for a short period after deletion as part of our standard backup rotation. They are not used for any other purpose

You can request earlier deletion under Section 10 below.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit (TLS), encryption at rest for databases and backups, access controls, workspace-level data isolation in our multi-tenant architecture, and routine security reviews. No system is perfectly secure, however, and we cannot guarantee absolute security. If we discover a breach affecting your information, we will notify you and the relevant authorities as required by applicable law.

10. Your privacy rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access, request a copy of the personal information we hold about you
  • Correction, ask us to correct inaccurate or incomplete information
  • Deletion, ask us to delete your personal information
  • Portability, receive a machine-readable copy of certain information you provided to us
  • Restriction or objection, restrict or object to certain processing activities
  • Withdraw consent, where we rely on consent, you may withdraw it at any time
  • Lodge a complaint with your local data protection authority

You can exercise most of these rights from your account settings or by emailing support@webwatchly.com. We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights.

11. Children's privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us at support@webwatchly.com and we will take steps to delete it.

12. Do Not Track

Our Service does not respond to "Do Not Track" browser signals, because there is no consistent industry standard for honoring them. You can control cookies and similar technologies through your browser settings.

13. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice within the Service before the changes take effect. The "Last updated" date at the top reflects the most recent revision. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

14. Contact us

For questions, requests, or complaints regarding this Privacy Policy or your information:

Email: support@webwatchly.com

Webwatchly is a product of Nexiby LLC. Learn more at nexiby.com.